Last updated — March 16, 2026

Privacy Policy

This policy describes how A11STUDIO collects, uses, stores, and protects your information when you use our platform. We are committed to transparency and to safeguarding your data.

1. Data Controller

A11STUDIO ("we", "us", "our") is the data controller responsible for your personal data. For any privacy-related inquiries, contact us at <email/>.

2. Information We Collect

We collect different categories of information depending on how you use the platform:

Account information — basic profile details you provide when registering and setting up your account, such as your name, email, and any optional profile content you choose to add
Location data — if you choose to add an address to your profile, we store the information necessary to display your location publicly
Content you create — media files, portfolios, services, projects, and any associated descriptions or metadata you provide through the platform
Business data — if you use client and project management features, we store the relevant contact and project information you enter
Messages — when visitors contact an artist through the platform, we collect the information included in the contact form
Security data — technical information related to sign-in activity and device identification, used to protect your account

3. Payment Data

Subscription payments are processed entirely by third-party providers. We store only the references necessary to manage your subscription and billing history. We do not store credit card numbers, bank account details, or other raw payment credentials — these are handled by the payment processor under their own privacy policies.

4. AI Processing

A11STUDIO uses artificial intelligence to power features such as content suggestions and automated content moderation. We track usage to manage your AI credit allocation. AI processing is performed by third-party providers, and only the minimum data necessary is sent for processing.

5. How We Use Your Data

Providing and operating the portfolio platform
Authenticating your identity and securing your account
Processing subscription payments and managing billing
Delivering AI-assisted features
Enforcing content policies through automated moderation
Sending transactional emails and notifications
Displaying your public artist profile and content
Delivering contact form messages between visitors and artists

6. Data Sharing

We do not sell your personal data. We share data only with the following third-party services as necessary to operate the platform:

Stripe & PayPal — for payment processing and subscription management
AI / LLM service providers — for content generation and media moderation
Email service provider — for transactional emails (verification, password recovery, notifications)

7. Data Retention

We retain your personal data for as long as your account is active. Security logs are retained for account protection purposes, and payment records are retained as required by applicable regulations. When you delete your account, we remove your personal data and associated content within a reasonable timeframe, except where retention is required by law.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access — request a copy of the data we hold about you
Rectification — correct inaccurate or incomplete data
Erasure — request deletion of your personal data
Data portability — receive your data in a structured, machine-readable format
Restriction — request that we limit processing of your data
Objection — object to processing based on legitimate interests

To exercise any of these rights, contact us at <email/>.

9. Security

We implement industry-standard security measures to protect your data, including encryption, secure authentication, and access controls. While no system is completely immune to breaches, we take reasonable steps to safeguard your information.

10. Cookies

We use cookies for essential platform functionality. For full details, see our Cookie Policy.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes constitutes acceptance of the revised policy.

12. Contact

For questions or concerns about this privacy policy or your personal data, contact us at <email/>.

2. Information We Collect

We collect different categories of information depending on how you use the platform:

Account information — basic profile details you provide when registering and setting up your account, such as your name, email, and any optional profile content you choose to add

Location data — if you choose to add an address to your profile, we store the information necessary to display your location publicly

Content you create — media files, portfolios, services, projects, and any associated descriptions or metadata you provide through the platform

Business data — if you use client and project management features, we store the relevant contact and project information you enter

Messages — when visitors contact an artist through the platform, we collect the information included in the contact form

Security data — technical information related to sign-in activity and device identification, used to protect your account

3. Payment Data

5. How We Use Your Data

Providing and operating the portfolio platform

Authenticating your identity and securing your account

Processing subscription payments and managing billing

Delivering AI-assisted features

Enforcing content policies through automated moderation

Sending transactional emails and notifications

Displaying your public artist profile and content

Delivering contact form messages between visitors and artists

6. Data Sharing

We do not sell your personal data. We share data only with the following third-party services as necessary to operate the platform:

Stripe & PayPal — for payment processing and subscription management

AI / LLM service providers — for content generation and media moderation

Email service provider — for transactional emails (verification, password recovery, notifications)

7. Data Retention

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access — request a copy of the data we hold about you

Rectification — correct inaccurate or incomplete data

Erasure — request deletion of your personal data

Data portability — receive your data in a structured, machine-readable format

Restriction — request that we limit processing of your data

Objection — object to processing based on legitimate interests

To exercise any of these rights, contact us at <email/>.